Help centre / Plans and billing

What happens at a plan limit

No receipt is deleted because you reach a cap.

When you approach a cap

Usage is shown in the workspace. A note tells you what is left and when the allowance resets.

At the cap

Local scanning still works. New receipts wait on the phone until the allowance resets or the plan changes.

If you downgrade

Nothing is deleted. Above-limit features become read only and extra people or clients are paused rather than removed.

Estimates only, as at 5 October 2026. Not tax, legal or financial advice. Rules change. Check with your accountant.

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